Medco Pharmacy

MEDCO Pharmacy is a *** idea!! The employees give different kids of information regarding your medications and the delivery,I never received mine after more than a month from order...

If ever I can influence an important decision as choosing a presciption Rx supplier, please listen and learn! My husband retired from Ford UAW, we have no choice but to use Medco. ...

I called specifically to see if a prescription would be covered - generic - they said it would and a $!0 copay. When I went to pick it up, all of a sudden it's not covered. When ...

Medco filled by refill by a generic even though I have repeatedly requested brand names and am willing to pay for the brand name. I had received the brand for almost a year and the...

I honestly hate the fact my company forces us to use these idiots preventing me from using my local pharmacy with actual people who know what they are doing. I am simply trying to ...

Medco has lost the information from my doctor and I was transferring the information from Cobra on a prescription. If Medco cannot fill my prescriptions, I am going to have to go ...

They are the most incompetent company I have ever dealt with. Every time I send in an annual prescription they NEVER transfer the info into the computer correctly....its either a g...

Medco always shortchanged in the quantity while filling the prescriptions as ordered by the doctor but charged me the flat rate as set by my health insurance. For example, if my do...

I have AIDS and a LIVER TRANSPLANT, naturally I have important daily meds for both. My company switched their RX plan to MEDCO on 1/1/12. After spending more than 3 hours with them...

My medications were lost in the mail. The tracking information showed as much. However, the USPS requested that the sender contact them to investigate the location of package. Inst...

I am a physician trying to get the best medication for a patient. Medication required a prior authorization. Called the number provided by the pharmacy for the insurance company. W...

In my opinion - Medco's business model is quite simple- Create a "customer service" team that lies, denies, delays and obstructs their members from getting perscript...

Last spring Medco sent an Rx without authorization ; I called and a supervisor said they'd set up my account so nothing could be filled without my permission. What a joke! I had ...

I was informed that I would get a reimbursement for a prescription if I sent in a receipt. I sent in the receipt and received a letter informing me that I needed another receipt. I...

I have had a prescription for a high cholesterol medication sitting at medco for months. everytime i call about it i get a new "customer representative" who tells me the order was ...

In short, don't bother. Calling in to get an Rx refilled with their automated assistance; it is excruciating. It takes close to 10 minutes for 2 Rx. You want to change your bil...

Customer service reps do not have power or authority to solve a problem. They are bound by the 'system'. For example; talking to a rep on Jan 14, shipment scheduled for th...

I have been taking a narcotic medication for over 13 years. This is prescribed for chronic pain due to multiple surgeries on my spine. Due to a change in insurance coverage, I've h...

Medco may think they have 'first call resolution' customer service but they don't. I though, as a former employee I'd give calling in a try, but it did not work. Th...

Once again, I just spent the last hour arguing with Medco! If I was this incompetent at my job, I would be fired! They have charged our card without authorization, mailed meds to t...

Dear MEDCO, You have by far the worst customer service, and prescription drug coverage ever! Today, I spent over an hour talking to multiple customer service reps and wai...

My insurance changed making it mandatory for me to us Medco.com. So far three orders have been placed and three orders have been fouled up. Shipping delays have plagued me. Prescri...

I am disgusted by the pharmacists at this company. I have chronic lyme diseaese; have had it for 13 years but was not diagnosed for 4 years after i was bitten by the tick...hence I...

I hate Medco. Their website is not easy to log in or navigate. Full of pop up ads to sell non RX products - very annoying. VERY VERY difficult to get trough to a live person repre...

MedCo is the "preferred provider" of prescription drugs for Cal State University employees. Medco sent me the wrong drugs and then refused to refund (me or the State of Ca...

Still have not received my prescription...they say they 'released'. Now I am out! Called them several times & customer rep was rude. I now have to go to the pharmacythat filled it ...

Medco is an absolute nightmare to deal with. I spent the entire summer trying to get my sleeping aid so I could actually sleep and they ran me around in circles until I was so beat...

I am a guy who like to be simple on anything, so I thought MEDCO is a better way to save time and money simply. Now I know that the MEDCO mail order is a bullshit; first they sent...

I was on the phone another hour getting passed back and forth to customer service reps and so called pharmacists and yet they could not handle filling a simple prescription. It wa...

MEDCO keeps changing the requirements needed to fill my prescription for Nexium. I am told it's my insurance company requirements (BlueCross) and when I ask BlueCross they say...